How To Fix Nintendo Switch Error Code 2813-0998


Have you been getting the error 2813-0998 on your Nintendo Switch? You tried opening the Nintendo eShop on Switch but all you see is the message: “Nintendo eShop cannot currently be used in your country/region”.   

Bummer, right?

I’m sure many of you have faced this error when trying to connect to Nintendo’s eShop on the Switch. I know the frustration of this error. Many people have reported their problems with the Nintendo Switch offline error and it is something that we want to solve.

Do you get the error code 2813-0998 when trying to use the Nintendo Switch eShop? In fact, this error is very easy to fix. Thankfully, this error can be fixed by changing the location or region of your Nintendo account.

By the time you are done reading this guide, you should be an expert in fixing the error code 2813-0998.

What Causes The Error Code 2813-0998 on Nintendo Switch?

The error code 2813-0998 typically appears when you are trying to Nintendo eShop. This means that you are trying to access the Nintendo eShop in a region where it is not available. The Nintendo eShop is only available in a few countries and if your region isn’t one of them, you are likely to see this error.

How To Fix Nintendo Switch Error Code 2813-0998?

The process of fixing the Nintendo Switch error 2813-0998 is very easy. All you have to do to fix this error is to change or update the region of your Nintendo account to a region like the U.S, Japan, and Canada where the Nintendo eShop is available.

To solve the Switch Error Code 2813-0998, you will need a second device like a PC or a smartphone to do it.  If you don’t know how to do this, pay attention to the steps provided below.

1. Log in to your Nintendo account

Nintendo Account Sign In

Visit on your PC or smartphone browser. Now sign in to your Nintendo account using your email address and password).

2. Edit your account

Nintendo Account - Change your region

Once you are logged into your account, hover over your Profile icon and click on the Edit button. Select the User Info section and in the Country/Region of residence, choose a country like Mexico, Canada, or preferably the United States, where the Nintendo eShop is available.

3. Save Changes

Nintendo Account - Save Changes

After updating the country, click on the ‘Save Changes’ button.

4. Restart your Nintendo Switch

After updating your region, press and hold the POWER button at the top of the code for about 3 seconds or so until the screen goes dim to correct the 2813-0998 error code.

Alternatively, you can choose the use the Turn Off option from the Power Options menu.

5. Sign in to your Nintendo account

After you have restarted your Nintendo Switch, re-enter your account credentials to log back into your account. Now, open the Nintendo eShop and see if you can access the eShop. Once the Nintendo Switch Error Code has been solved, you can get games and other items from the Nintendo eShop without any glitches.

What happens if I am unable to log back into my account?

Sometimes, errors like the 2124-8006 will appear on the screen when you are trying to log back into your Nintendo account. If you experience this issue, then you should manually change your Nintendo Switch DNS settings or troubleshoot your internet connection.

Nintendo account login problems are not common but if they happen, they are not really difficult to fix. These account issues are typically caused by loss of internet connection or incorrect network setup. Most times, the Nintendo Switch console will not work properly or may be unable to log you in due to a poor internet connection.

Is There Any Other Way To Fix Error Code 2813-0998 on Nintendo Switch?

There are other methods that you can consider trying out to fix the 2813-0998 on your Switch console.

1. Reset Cache on Nintendo Switch

If the error code 2813-0988 persists after changing the Country/Region of residence on your Nintendo account, then it is likely that your console is loading a cached version.

Try restarting the console and if is error isn’t fixed, you will have to reset or clear the cache of your Nintendo Switch.

Follow the steps below to reset the cache:

  • Go to the Home Menu and Navigate to System Settings.
  • Click on System from the list of options provided.
  • Select Formatting Options and click on Reset Cache.
  • Choose the user you wish to clear cached data for and click on the Reset button.

Clicking the reset button will delete and clear the saved IDs, history, passwords, cookies, and other cached website data. However, your saved game data and downloaded games will not be affected by this change.

2. Check your Internet Connection

Ensure that you have a good and fast internet connection. If your internet connection isn’t good enough, it may be restricting your Nintendo Switch from connecting to its online services, and this makes it incredibly difficult to access the Nintendo eShop.

Try resetting your internet connection and if you use a Wi-Fi router, you can perform a power cycle by turning the router off and unplugging the power cable. Wait for at least one minute, then plug back the power cable and turn the router’s power button.

If you continue to experience the Nintendo Switch Error Code 2813-0998 after using all these methods, reach out to the Nintendo support.


Error code 2813-0998 is a very common error that can occur without fail. You will usually see this error after you try to access the Nintendo or Switch eShop but then it says you cannot use this service in your country or region.

While there are a lot of common issues with the Nintendo Switch, this particular error code is not one of them. I spoke to Nintendo’s support team directly about this error code, and they stated that it is not in fact an error at all. They also confirmed that it is only meant to block you from accessing the eShop while trying to purchase software in a region that your Switch isn’t registered to.

So if you have this error code and are now frustrated about what to do, check out the steps above and that will hopefully help you fix this annoying error code once and for all.

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